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  • How can I order and enjoy South Block?
    We're so pumped you asked! You can order South Block on: the South Block app, our online ordering site, in-person at all of our locations, or for delivery through UberEats and DoorDash.
  • Can I modify my order after I placed it?
    Unfortunately we can not modify orders once they have been placed! Our stores start making all orders as soon as they are received. If you are in a store and you are not satisfied with your order, our team will make you a new product you love as part of our Guaranteed Love Policy!
  • How fresh is my smoothie/bowl and can I make modifications?
    It could not be more fresh! We blend EVERY item to order - no scooping or sorbet here. This allows you to customize any of our smoothies and bowls to get you an order you LOVE. If you don't see a customization you want on our app or online system, order with a team member so we can do our best to accommodate your requests.
  • I don't love my order, what can I do?
    You can get taken care of by our 100% Guaranteed Love policy! Even though we try to make every order AWESOME, if you don't love your prepared item (smoothies, bowls, and coffees), we'd be happy to make you a new one.
  • What do you do to accommodate allergies?
    We take allergies very seriously. If you have a serious allergy we suggest that you order in store so that we can implement our allergy protocol and make sure to do our best to keep you safe. We do work in an open kitchen and there is always the possibility for cross contamination.
  • What are your hours?
    Please visit our "Locations" page for current operating hours.
  • How can I contact the South Block team?
    Blenders can be loud... So, we do not have phones in our store... it can be hard to hear! Best way to connect with us is via email... we are always standing by and excited to hear from you! General Inquires and Feedback at Catering at Events at
  • Do you have a rewards program?
    Kale Yeah! Sign up for our rewards program on the South Block app.
  • Do you offer catering?
    Yes! And it's AWESOME. Visit our catering page here:
  • Do you deliver?
    You can order our products for delivery here.
  • I need help with an Uber Eats/DoorDash Order
    It's AWESOME that you got South Block delivered by one of our third party partners! However, these partners are responsible for inquires and support for orders made through their platform. If you have an issue or question about these orders, please contact the support team of the service including for product issues and refunds.
  • I think I left a personal item at one of your locations. Can you help me?
    Please return to our store to check for your item or send us an email at We'll do our best to keep an eye out for your lost item!
  • Do you offer curbside pick-up?
    We do not offer curbside pick-up at this time. If you order ahead online or on the South Block app, you can roll in and roll out quickly by grabbing your order at our pick-up fridge!
  • Do you sell South Block swag?
    Sure do! You'd look AWESOME in some South Block swag. You can shop in our stores and online here:
  • Is there ice in your smoothies and bowls?
    No, there is no ice added to our blended products including smoothies and bowls.
  • What are the ingredients of your granola?
    Organic Oats, Organic Brown Sugar, Organic High Oleic Sunflower Oil, Organic Unsweetened Coconut, Organic Sunflower Seeds, Organic Hemp Seeds, Organic Brown Flax Seeds, Organic Pumpkin Seeds, Organic Ground Ginger, Sea Salt
  • What is in your whey protein?
    100% Whey Protein
  • What is in your plant protein?
    We use a protein made especially for us containing: Organic Yellow Pea Protein, Organic Hemp Protein, Organic Brown Rice Protein, Organic Stevia leaf extract, Organic Vanilla Flavor
  • Do you use Free Range eggs on your toast?
    Our eggs are cage free - thanks for asking!
  • Are your products organic?
    We are organic when possible but we are not 100% organic
  • What milks / dairy do you have?
    (At all locations) Almond Milk (At our locations with coffee) Whole milk, skim milk, and oat milk.
  • Is your granola gluten and nut free?
  • Do you have an App?
    Yes! Download the South Block App here:
  • Where can I check my rewards?
    Check your rewards on the South Block App! Click the star on the lower navigation bar to see your stars and rewards or ask any of our team members at the register for your account status.
  • The customization I want is not listed on the South Block app
    If you don't see the customization that you're looking for please order in store and we'll do our best to accommodate you.
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